Privacy Policy
Effective Date/Last Modified: October 29, 2025
Thank you for visiting Gardner Memphis Construction (“we,” “us,” or “our”) website. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to gain an understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
1. Information Collection and Use
1.1 Personal Information
We may collect personal information from you when you voluntarily provide it through our website. This may include, but is not limited to:
- Your name
- Email address
- Phone number
- Mailing or project address
- Details about your project or service needs
- Any other information you choose to provide
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
1.2 When We Collect Information
We collect information from you when you:
- Fill out a contact form
- Request a quote
- Schedule a consultation
- Make a purchase
- Sign up for our newsletter
- Respond to a survey or marketing communication
- Surf the website
- Use certain other site features
1.3 How We Use the Information
We may use your personal information for the following purposes:
- To respond to your inquiries or provide the information you requested
- To process and fulfill your requests for services or products
- To communicate with you regarding project updates, promotions, or company news
- To improve our website and enhance your user experience
- To perform internal analytics and marketing research
- To follow up after correspondence (live chat, email or phone inquiries)
- To send periodic emails regarding your order or other products and services
2. Handling of Phone Numbers
2.1 Statement of Non-Sharing
We respect your privacy and will not share, sell, or lease your phone number with third parties unless:
- Required by law or legal process
- You give explicit consent
- It is necessary to complete a service or fulfill a request you initiated
2.2 Text Message Frequency
We may use your phone number to send text messages for appointment reminders, service updates, promotional offers, and responses to inquiries. You may receive up to five (5) messages per month or as needed.
2.3 Message and Data Rates Disclosure
Standard message and data rates may apply based on your mobile carrier’s plan. You are responsible for any associated costs.
3. Information Security
We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
Your information is stored behind secure networks and is only accessible by those with special access rights. Sensitive data is encrypted via Secure Socket Layer (SSL) technology.
We also:
- Use regular malware scanning
- Do not store or process payment information on our servers
- Do not request credit card numbers
While we strive to protect your data, no method is 100% secure, and we cannot guarantee absolute security.
4. Cookies and Usage Data
We use cookies, web beacons, and similar tools to gather data on your site interactions, such as IP address, browser type, pages visited, and time spent.
Cookies help us:
- Remember your preferences and settings
- Understand site usage and visitor behavior
- Improve site performance and user experience
You can disable cookies in your browser settings, but some features may not function properly.
5. Third-Party Websites and Disclosures
5.1 Third-Party Disclosures
We do not sell or trade your information. We may share data only with trusted partners assisting us in running our website, conducting business, or servicing you, as long as they agree to confidentiality.
We may disclose information to comply with laws or protect rights and safety. Non-personal data may be used for marketing and analytics.
5.2 Third-Party Links
Our site may link to external websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We welcome feedback on any third-party links we use.
6. Google Advertising and Tracking
We use Google AdSense and Google Analytics. Google uses cookies to serve ads based on past visits.
6.1 Features Implemented
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
6.2 Opting Out
Users can manage ad settings at Google Ad Settings or opt out via the Network Advertising Initiative or Google Analytics Opt-Out Add-on.
7. Your Privacy Choices
You may:
- Opt out of emails or texts anytime
- Request access, correction, or deletion of your data
- Withdraw consent for communication
To exercise these rights, contact us via the information in section 14. We may verify your identity before fulfilling requests.
8. Children’s Privacy (COPPA)
We do not knowingly collect personal data from children under 13 years of age.
9. Do Not Track Signals
We honor “Do Not Track” browser settings and do not allow third-party behavioral tracking.
10. Fair Information Practices
10.1 Data Breach Response
We will notify you via email within 7 business days of any data breach.
10.2 Individual Redress Principle
You have the right to pursue enforceable rights against data processors who violate privacy laws.
11. CAN-SPAM Act
11.1 Why We Collect Emails
- To send updates or respond to inquiries
- To process service orders
- To share additional relevant information
11.2 Compliance Practices
- No false or misleading subject lines
- Identification of commercial messages
- Physical address disclosure
- Monitoring of third-party marketing services
To unsubscribe, email us at info@gardnermemphis.com.
12. California Online Privacy Protection Act (CalOPPA)
We comply by:
- Allowing anonymous visits
- Posting our policy conspicuously with the word “Privacy”
- Notifying users of policy changes via this page
- Allowing users to update their personal info
13. Changes to This Policy
We may update this policy at any time. Changes take effect immediately upon posting. We encourage users to review this page regularly.
14. Contact Us
If you have any questions regarding this policy, please contact us:
Gardner Memphis Construction6007 Raleigh LaGrange Rd
Memphis, TN 38134
📞 (901) 205-8305
✉️ info@gardnermemphis.com
🌐 www.gardnermemphis.com
